The Kali Diaries

 I'm working in Vegas and mum calls me. No hot water. She calls SRP gas company to come out. They shout off gas and water to hot water heater. Says heater is busted and there is a leak.  So apparently warranty companies tell the plumber what they can and can't do. So Summit Plumbing is only going to do what the warranty company and insurance tells them they can do and nothing more. The insurance company is waiting on some third party to come out and assess the damage so they can get another quote. The adjusters are calling and talking to the plumbers, the water remediation company, and the water damage fixer company. None of them can do anything thing until one of them does something as long as the adjusters say it's ok.  Meanwhile.... I haven't had hot water in a month. It's now raining. Everything is sopping wet.  20th Feb SRP came out and turned off pilot light. Water poured out of something. They did not say what. They shut off the water.  20th Feb 1920 hours ca

 I lost hot water on 19 February, 2023. Originally, the local gas company was called. They came out, shut off the gas to the hot water heater, heard a leak and told us that our hot water heater was busted. I go online to American Home Shield to submit a claim. I also contact Progressive Homeowners Insurance. On the 20th, I pay the $125 to AMS to get this sorted. They put me with Summit Plumbing. The plumbers couldn't come until the water closet was dried out, the old water heater removed, and new flooring put in. I look on the AMS portal and see nothing can move forward until I pay the plumbers $885 for uncovered costs. But that just lists standard water heater.  On 2/23 at 0949 I called and spoke with Obed and he said he would send me an invoice. I called Summit Plumbing at 1055 (I was at work trying to do this) and she gave me a list of things that AMS didn't cover: gas line shut off valve, ball valve, water line, sediment trap, vent, TNP line, and a pipe pan.  At 1329 hours,