Governors Island dates for Dave Matthews Band rescheduled!

Randall’s Island Tickets On Sale Now
SEPTEMBER 3, 2011

Tickets for the new DMB Caravan at Randall’s Island are on sale now for members of the DMB Warehouse Fan Association at warehouse.davematthewsband.com. Tickets are also on sale for the general public at DMBCaravan.com/tickets and by phone at 1-800-594-TIXX. For information about refunds and exchanges for Governors Island, click here.

The New York DMB Caravan has been rescheduled to September 16th, 17th and 18th and relocated to Randall’s Island just off Manhattan on the East River. In addition to Dave Matthews Band’s nightly headline set, Dispatch will perform on Friday and Saturday, the 16th and 17th. The full line-up for Dave Matthews Band Caravan at Randall’s Island will be announced soon. The Island can be reached easily by foot or bike as well as by public transportation.

Click here for Randalls Island Travel Information.


TICKET POLICY FOR DMB CARAVAN RESCHEDULED FROM GOVERNORS ISLAND AUGUST 26th, 27th, 28th, 2011 TO RANDALLS ISLAND SEPTEMBER 16th, 17th, 18th, 2011


Tickets for the DMB Caravan on August 26th, 27th, 28th, 2011 at Governors Island in New York City, NY will still be valid for the respective rescheduled festival dates on September 16th, 17th, 18th, 2011 at Randall’s Island in New York City . Single festival date tickets will be valid on the same day. Friday, August 26th tickets will bevalid on Friday, September 16th; Saturday, August 27th tickets will be valid on Saturday, September 17th and Sunday, August 28th tickets will be valid on Sunday, September 18th. Three-day General Admission tickets will be exchanged at the festival entrance for a wristband. This wristband must be worn at all times and will allow you to access the festival grounds on Friday, Saturday and Sunday. If the wristband is removed or tampered with, please note that you will not beallowed re-entry.

YOUR PHYSICAL TICKET FROM THE DMB CARAVAN AT GOVERNORS ISLAND IS STILL VALID AND DOES NOT NEED TO BE EXCHANGED TO BE RE-USED ON THE RESCHEDULED DATES.

PREVIOUSLY PURCHASED TICKETS THAT WERE USED AT GOVERNORS ISLAND ON FRIDAY, AUGUST 26TH ARE STILL VALID FOR RANDALLS ISLAND!


Those that wish to exchange tickets for other days can do so by emailing the proper address. For tickets purchased through DMBCaravan.com, (Musictoday) please email dmbcaravantix@musictoday.com. For those that purchased tickets via the Warehouse please email whtix@davematthewsband.com. We will contact you to complete the exchange. To expedite a response,please “DMB Caravan NYC EXCHANGE” in the email subject line.

Exchanges MUST be made by the original ticket purchaser.
Deadline to submit exchange requests is Noon ET on WEDNESDAY, SEPTEMBER 14, 2011.

Full ticket value and service fee refunds are available for those that cannot attend the festival on the rescheduled dates of September 16th, 17th, 18th, 2011 AND who did not use their tickets on August 26th. Three-day GA and 3-day VIP Package holders that attended on Friday, August 26th and cannot attend the rescheduled dates will be issued a 2/3 refund.
For tickets purchased through dmbcaravan.com (Musictoday) please email dmbcaravantix@musictoday.com. For those that purchased tickets via the Warehouse please email whtix@davematthewsband.com. For faster response please include “DMB Caravan NYC REFUND” in the email subject line.

Refund requests must be emailed by 11am ET on FRIDAY, SEPTEMBER 16th, 2011.
Refunds will be made to the original ticket purchaser and the credit used for the purchase.
Original ticket purchaser will get an automated email when the refund has been processed.
No shipping refunds will be issued for ticket orders that were shipped.

NOTE REGARDING TICKETS PURCHASED THROUGH THIRD PARTY SELLERS
ANY TICKETS BOUGHT BY 3RD PARTY RESELLERS (CRAIGSLIST, STUB HUB, EBAY, ETC) ARE THE RESPONSIBILITY OF THAT SELLER. Again, we can only issue refunds/exchanges to the original ticket purchaser.

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